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Captioned Phone Call Apps: Live Captions for Calls

Last checked November 10, 2026. Next full check February 2027.

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A captioned call app shows the other person's words as text while you talk. You keep your phone number. The captions appear on your screen.

In the United States, a federal fund pays for these services for registered users with hearing loss. That is why they cost you nothing. You must qualify and register.

The apps

  • CaptionCall

    CaptionCall, LLC (Sorenson)

    Shows live captions of both sides of a phone call.

    No cost if you qualifyiPhone, iPad, Apple Watch, Android

  • InnoCaption

    Mezmo Corporation

    Captions phone calls with software, live stenographers, or both.

    No cost if you qualifyiPhone, iPad, Apple Watch, Android

  • Rylo (formerly Nagish)

    Nagish Inc. d/b/a Rylo

    Captions phone calls, and also captions talk in the room with a separate feature.

    No cost if you qualifyiPhone, iPad, Apple Watch, Android

How to choose

  • Check that you qualify. Each service asks you to confirm hearing loss when you register.
  • Decide if you want captions made by software, by a live person, or both. Some apps offer a switch.
  • Check emergency calling. Each app explains how a 911 call works.
  • Read the privacy details on the store page before you sign up.

This guide is general information. It does not diagnose hearing loss and it does not replace a hearing evaluation. An app cannot tell you why you hear less. An audiologist can.

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Questions to bring to your visit

Write these on your phone or print this page. Bring them to your hearing evaluation.

  • Do I qualify for a captioned phone service?
  • Will my hearing aids and the captioning app work together on calls?
  • Can you help me fill in the paperwork or the sign-up?

Common questions

How do captioned phone call apps work?
The app shows the words of your call as text on your screen. The apps on this page are made for people with hearing loss. Each one lists who can use it.
Do captioned call apps cost money?
Each app page states the cost. The services on this page are funded by a federal program for registered users who qualify. Check each page for the rules.
Can I use a captioned call app with hearing aids?
Many people do. The call sound goes to your hearing aids or phone, and the words show on screen. Ask us to check your set-up.

Other groups of apps

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Phone calls getting harder? A hearing test shows why, and what can help. Call 650-342-9449.

California Hearing Center has offices in San Mateo and San Carlos. One phone number reaches both: 650-342-9449.

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