Captioned Phone Call Apps: Live Captions for Calls
A captioned call app shows the other person's words as text while you talk. You keep your phone number. The captions appear on your screen.
In the United States, a federal fund pays for these services for registered users with hearing loss. That is why they cost you nothing. You must qualify and register.
The apps
CaptionCall
CaptionCall, LLC (Sorenson)
Shows live captions of both sides of a phone call.
InnoCaption
Mezmo Corporation
Captions phone calls with software, live stenographers, or both.
Rylo (formerly Nagish)
Nagish Inc. d/b/a Rylo
Captions phone calls, and also captions talk in the room with a separate feature.
How to choose
- Check that you qualify. Each service asks you to confirm hearing loss when you register.
- Decide if you want captions made by software, by a live person, or both. Some apps offer a switch.
- Check emergency calling. Each app explains how a 911 call works.
- Read the privacy details on the store page before you sign up.
This guide is general information. It does not diagnose hearing loss and it does not replace a hearing evaluation. An app cannot tell you why you hear less. An audiologist can.
Find apps by situation
Compare two apps side by side
- CaptionCall vs InnoCaption
- CaptionCall vs Rylo (formerly Nagish)
- InnoCaption vs Rylo (formerly Nagish)
Read more on our site
- Can hearing aids take phone calls?
- Hearing better on phones and captions
- Bluetooth, iPhone and video calls
- Bluetooth hearing aids
Questions to bring to your visit
Write these on your phone or print this page. Bring them to your hearing evaluation.
- Do I qualify for a captioned phone service?
- Will my hearing aids and the captioning app work together on calls?
- Can you help me fill in the paperwork or the sign-up?
Common questions
- How do captioned phone call apps work?
- The app shows the words of your call as text on your screen. The apps on this page are made for people with hearing loss. Each one lists who can use it.
- Do captioned call apps cost money?
- Each app page states the cost. The services on this page are funded by a federal program for registered users who qualify. Check each page for the rules.
- Can I use a captioned call app with hearing aids?
- Many people do. The call sound goes to your hearing aids or phone, and the words show on screen. Ask us to check your set-up.
Related pages
Other groups of apps
- Hearing aid apps
- Live captions
- Hear speech better
- Hearing checks
- Tinnitus
- Sound alerts
- Listening practice
- Sign language
Talk to an audiologist
Phone calls getting harder? A hearing test shows why, and what can help. Call 650-342-9449.
California Hearing Center has offices in San Mateo and San Carlos. One phone number reaches both: 650-342-9449.
Call 650-342-9449Request an appointmentAbout hearing testing
