SAN CARLOS: 1008 Laurel StreetSAN MATEO: 88 N. San Mateo Drive650-342-9449

InnoCaption: What It Does and What You Need

Checked November 10, 2026. Next full check February 2027.

Email to a family member

Captions phone calls with software, live stenographers, or both.

At a glance

MakerMezmo Corporation
GroupCaptioned phone calls
Works oniPhone, iPad, Apple Watch, Android
CostNo cost if you qualify. No cost to eligible users in the United States. A federally administered fund pays for each minute of captions.
Good forPeople who want a choice between software captions and a live captioner.

What it does

  • Lets you switch between live stenographers and automatic speech recognition.
  • Captions incoming, outgoing and three-way calls.
  • Keeps your existing number with its One Number feature.
  • Saves call transcripts, with AI summaries.
  • Shows captioned voicemail, and filters spam calls.
  • Lets you type a reply that the app speaks aloud.

What you need

  • Registration as a user with hearing loss.
  • Cellular data or Wi-Fi.
  • iPhone with iOS 15.1 or later, or an Android phone.

Good to know

  • The App Store listing says 911 calls with captions may be limited during network or service disruptions.
  • The listing says captions come in several languages, including Spanish, Chinese and Filipino.
  • Federal law lets only registered users with hearing loss use IP captioned phones with captions on.

This guide is general information. It does not diagnose hearing loss and it does not replace a hearing evaluation. An app cannot tell you why you hear less. An audiologist can.

More in captioned phone calls

  • CaptionCall

    CaptionCall, LLC (Sorenson)

    Shows live captions of both sides of a phone call.

    No cost if you qualifyiPhone, iPad, Apple Watch, Android

  • Rylo (formerly Nagish)

    Nagish Inc. d/b/a Rylo

    Captions phone calls, and also captions talk in the room with a separate feature.

    No cost if you qualifyiPhone, iPad, Apple Watch, Android

Where InnoCaption fits

Compare InnoCaption with another app

Read more on our site

Questions to bring to your visit

Write these on your phone or print this page. Bring them to your hearing evaluation.

  • Do I qualify for a captioned phone service?
  • Will my hearing aids and the captioning app work together on calls?
  • Can you help me fill in the paperwork or the sign-up?

Sources

We read these pages on November 10, 2026. Prices and phone requirements change, so check the listing before you install.

Need help with this app?

Phone calls getting harder? A hearing test shows why, and what can help. Call 650-342-9449.

California Hearing Center has offices in San Mateo and San Carlos. One phone number reaches both: 650-342-9449.

Call 650-342-9449Request an appointmentAbout hearing testing

Set up your free hearing consultation

Turn life up with better hearing.

Request an appointment