InnoCaption: What It Does and What You Need
Captions phone calls with software, live stenographers, or both.
At a glance
| Maker | Mezmo Corporation |
|---|---|
| Group | Captioned phone calls |
| Works on | iPhone, iPad, Apple Watch, Android |
| Cost | No cost if you qualify. No cost to eligible users in the United States. A federally administered fund pays for each minute of captions. |
| Good for | People who want a choice between software captions and a live captioner. |
What it does
- Lets you switch between live stenographers and automatic speech recognition.
- Captions incoming, outgoing and three-way calls.
- Keeps your existing number with its One Number feature.
- Saves call transcripts, with AI summaries.
- Shows captioned voicemail, and filters spam calls.
- Lets you type a reply that the app speaks aloud.
What you need
- Registration as a user with hearing loss.
- Cellular data or Wi-Fi.
- iPhone with iOS 15.1 or later, or an Android phone.
Good to know
- The App Store listing says 911 calls with captions may be limited during network or service disruptions.
- The listing says captions come in several languages, including Spanish, Chinese and Filipino.
- Federal law lets only registered users with hearing loss use IP captioned phones with captions on.
This guide is general information. It does not diagnose hearing loss and it does not replace a hearing evaluation. An app cannot tell you why you hear less. An audiologist can.
More in captioned phone calls
CaptionCall
CaptionCall, LLC (Sorenson)
Shows live captions of both sides of a phone call.
Rylo (formerly Nagish)
Nagish Inc. d/b/a Rylo
Captions phone calls, and also captions talk in the room with a separate feature.
Where InnoCaption fits
Compare InnoCaption with another app
Read more on our site
- Can hearing aids take phone calls?
- Hearing better on phones and captions
- Bluetooth, iPhone and video calls
- Bluetooth hearing aids
Questions to bring to your visit
Write these on your phone or print this page. Bring them to your hearing evaluation.
- Do I qualify for a captioned phone service?
- Will my hearing aids and the captioning app work together on calls?
- Can you help me fill in the paperwork or the sign-up?
Sources
We read these pages on November 10, 2026. Prices and phone requirements change, so check the listing before you install.
Need help with this app?
Phone calls getting harder? A hearing test shows why, and what can help. Call 650-342-9449.
California Hearing Center has offices in San Mateo and San Carlos. One phone number reaches both: 650-342-9449.
Call 650-342-9449Request an appointmentAbout hearing testing
